Please make sure you have followed the installation guide for your theme and checked articles in the help center before asking the support. Thank you!



SVG logo Please check this article:

Where I can change "Lorem ipsum" preview text for each post? This is the short description field, you can change it by editing the post content. If this field doesn’t shown by default on your current install then click on the top options for a post and on the checkbox with Short desc ...

Error 403 in Elementor - The Publish / Update Button Does Not Work Check this guide:

Got message "cURL error 60: SSL certificate problem: certificate has expired" You have to update your expired SSL certificate to fix it. SSL certificate is used for secure HTTPS connection to your site.

Does the theme support custom fonts? Can I use my own font? Yes, you can choose any in Elementor Global settings to set globally or change only on a specific demo.

How to update the theme? Just install the new version as regular theme (without demo installation). Feel free to ask for support if it’s not clear!

Theme is missing the style.css stylesheet error A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the the ...

Some images are missing Issues: Cannot redeclare wp_cache_add() ...Maximum execution time ...Some images are missing. Solution: If during the installation of demo content you had this error: Or after installation, you notice that some images a ...

How to create and manage menus? How to create a menu: How to add links to a menu: Check more info there:

Elementor stuck on loading When Elementor is stuck on loading or settings of widgets are not loading most likely this is the cause of lack of memory.  There are two places you need to increase memory.  1. In the WP Config file, add this line:define ...

Does your theme support multilanguage? Yes, the theme supports multilanguage, you can use translation plugins like WPML, TranslatePress and others. For WPML the theme includes .pot file in the languages folder in the theme.

Can I post an excel sheet with line and color on my post? You can embed the sheet (and any docs) in a post via Embed Any Document plugin or with any similar plugin of which there are plenty in the WordPress library e.g. https://wo ...

Demo Installation error Make sure you didn't log out during installation. Make sure LiteSpeed cache is disabled on the hosting.Make sure Chrome didn't suspend/freeze the tab. Check hosting configuration, it should have PHP 7.4 or greater. We ...

How to edit the header Go to Appearance => Customize => HeaderIf you need to change the header menu you are also change it in Menus section

How to edit the footer Go to Appearance => Widgets and edit Footer sectionsYou can also use Classic Widget Editor (not current block editor) by installing plugin.

How to fix Elementor stuck on the loading screen​ We can't support third-party plugins but you can follow the official help guide of Elementor for this case:

If some pages are in error 404 Check Permalink Settings, it should be "Post name". (here: /wp-admin/options-permalink.php)

Custom header and footer You can use Elementor Pro or Mega Menu plugin to make a custom header and footer.

Is your theme compatible with ShopEngine? The theme is based on Elementor, and it fully supports WooCommerce, so yes, the theme should support extensions like ShopEngine also.