Contents

1. How to edit the header?

2. How to edit the footer?

3. Got message "cURL error 60: SSL certificate problem: certificate has expired"

4. Custom header and footer

5. Adding Post Thumbnail or Featured Image in WordPress

6. Elementor stuck on loading

7. Is your theme compatible with ShopEngine?

8. SVG logo

9. How to fix Elementor stuck on the loading screen​

10. Theme is missing the style.css stylesheet error

11. Does your theme support multilanguage?

12. Widgets looks not as in a theme

13. How to update the theme?

14. If some pages are in error 404

15. Can I post an excel sheet with line and color on my post?

16. Where I can change "Lorem ipsum" preview text for each post?

17. Error 403 in Elementor - The Publish / Update Button Does Not Work

18. Does the theme support custom fonts? Can I use my own font?

19. How to create and manage menus?

1. How to edit the header?

Some features may not be available in a theme, so feel free to ask the support, we may add the requested feature in the next update.

2. How to edit the footer?

This is the widget area, go to Appearance -> Widgets then edit widgets as needed. If the theme has a background, it can also have other options to setup there: Appearance -> Customize

If the theme has a menu at the bottom it can be set there: Appearance -> Menus then use Footer Menu option to set it up.

You can also use the Classic Widget Editor (not the current block editor) by installing the Classic Widgets plugin: https://wordpress.org/plugins/classic-widgets/ 

3. Got message "cURL error 60: SSL certificate problem: certificate has expired"

You have to update your expired SSL certificate to fix it. SSL certificate is used for secure HTTPS connection to your site.

4. Custom header and footer

You can use Elementor Pro or Mega Menu plugin to make a custom header and footer.

5. Adding Post Thumbnail or Featured Image in WordPress

To add a featured image in a WordPress post, simply edit or create a new blog post.

In the content editor, you’ll find the featured image tab in the right column.


You need to click on the ‘Set Featured Image’ area, and this will bring up the WordPress media uploader popup.

From here, you can upload an image from your computer or use an existing image from your media library. Once you select the image, simply click on the Set Featured Image button.

WordPress will now show a preview of the featured image in the right column. However, the actual featured image would look different depending on your WordPress theme.

You can now save or publish your post and preview it to see how the featured image will appear on your live website.

Depending on settings defined by your theme developer, your featured image will automatically appear with your posts.


6. Elementor stuck on loading

When Elementor is stuck on loading or settings of widgets are not loading most likely this is the cause of lack of memory. 

There are two places you need to increase memory. 

1. In the WP Config file, add this line:
define('WP_MEMORY_LIMIT', '512M');

2. In your PHP settings change PHP.ini 
This can usually be done via Cpanel or by contacting your hosting provider.
You should increase this setting to the maximum available.

7. Is your theme compatible with ShopEngine?

The theme is based on Elementor, and it fully supports WooCommerce, so yes, the theme should support extensions like ShopEngine also.

8. SVG logo

Please check this article: https://www.wpbeginner.com/wp-tutorials/how-to-add-svg-in-wordpress/

9. How to fix Elementor stuck on the loading screen​

We can't support third-party plugins but you can follow the official help guide of Elementor for this case:

https://elementor.com/help/elementor-not-loading/

10. Theme is missing the style.css stylesheet error

A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.

One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.

1. Installable WordPress file only. (below)

2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file. (below)

Please make sure you are uploading only the installable theme which is called NameOf Theme.zip. If you upload ALL these files you will receive an error.

Upload the Installable WordPress file admin area

Upload Via FTP

11. Does your theme support multilanguage?

Yes, the theme supports multilanguage, you can use translation plugins like WPML, TranslatePress and others. For WPML the theme includes .pot file in the languages folder in the theme.

12. Widgets looks not as in a theme

There are two types of widgets: those from WordPress and from block editor (Gutenberg), the theme widgets are from classic WordPress, so you need to install the classic widgets plugin to use them. 

13. How to update the theme?

Just install the new version as regular theme (without demo installation). Feel free to ask for support if it’s not clear!

14. If some pages are in error 404

Check Permalink Settings, it should be "Post name". (here: /wp-admin/options-permalink.php)

15. Can I post an excel sheet with line and color on my post?

You can embed the sheet (and any docs) in a post via Embed Any Document plugin https://wordpress.org/plugins/embed-any-document/ or with any similar plugin of which there are plenty in the WordPress library e.g. https://wordpress.org/plugins/search/embed+sheet/ or https://wordpress.org/plugins/search/embed+excel/

16. Where I can change "Lorem ipsum" preview text for each post?

This is the short description field, you can change it by editing the post content. If this field doesn’t shown by default on your current install then click on the top options for a post and on the checkbox with Short description option (Excerpt).

Enabling:

Editing:

17. Error 403 in Elementor - The Publish / Update Button Does Not Work

Check this guide: https://elementor.com/help/publish-update-button-not-work/

18. Does the theme support custom fonts? Can I use my own font?

Yes, you can choose any in Elementor Global settings to set globally or change only on a specific demo.

19. How to create and manage menus?

How to create a menu:

How to add links to a menu:

Check more info there: https://wordpress.com/support/menus/