8. Can I post an excel sheet with line and color on my post?
9. Is the theme 100% supports Arabic RTL?
10. If some pages are in error 404
11. How can I import WooCommerce "Shop".
12. Theme is missing the style.css stylesheet error
13. How to edit the header?
14. Is your theme compatible with ShopEngine?
15. Adding Post Thumbnail or Featured Image in WordPress
16. Error 403 in Elementor - The Publish / Update Button Does Not Work
17. Some images are missing
18. How can I import contact page and blog page of the theme?
19. How to edit the footer?
20. If the demo looks broken
21. Does the theme support custom fonts? Can I use my own font?
22. If you are going to use OpenSea
23. LiteSpeed Webserver
24. Elementor stuck on loading
25. How to fix Elementor stuck on the loading screen
26. SVG logo
27. Custom header and footer
28. Where I can change "Lorem ipsum" preview text for each post?
1. Does your theme support multilanguage?
Yes, the theme supports multilanguage, you can use translation plugins like WPML, TranslatePress and others. For WPML the theme includes .pot file in the languages folder in the theme.
2. Does the theme support Arabic from right to left RTL
Hanio theme doesn’t support layouts for RTL but it supports translating.
3. Demo Installation error
Option A - Quick fixes
Make sure you didn't log out from the website during installation.
Make sure Chrome didn't suspend/freeze the tab during installation.
If you use VPN on your device, try disable it, then refresh the tab and try install the demo again.
Option B - Check hosting configuration
Sometimes installation doesn't work with hosting that has PHP version 8+ because some of them don't have the zip extension required to unpack the demo files. So, try changing the PHP version in the hosting settings to 7.4 (recommended) or 7.2. You can change it back to a higher version after the installation is finished.
Make sure LiteSpeed cache is disabled in the hosting settings.
We don't recommend using shared hosting plans. There are some hosting providers we recommend:
You can try install the demo locally then push it to your live website. For example, use Localwp to create a local WordPress website (it's free and works on your device) and then move it via All in One WP Migration plugin to your website on the internet.
Option D - Maximum execution time, some images are missing
Increase PHP Memory Limit to 256 or 512MB or greater.
[Step 1]: Find the wp-config.php file at the root of the site then Edit.
Note:Always make a backup copy of the files before editing them.
[Step 2]: Search for the line that says “That’s all, stop editing! Happy blogging” and paste the following code right above it (or change it if it is already here).
define( 'WP_MEMORY_LIMIT', '256M' );
This sets your default PHP memory limit to 256MB.
[Step 3]: Save changes. Then try install the demo again.
The second way to install the demo content
The most of themes usually have the alternative way to install the demo content (only Hanio and Wavio doesn't). Please visit Alternative Demo Installation guide page to install the demo. Thank you!
4. Widgets looks not as in a theme
There are two types of widgets: those from WordPress and from block editor (Gutenberg), the theme widgets are from classic WordPress, so you need to install the classic widgets plugin to use them.
Just install the new version as regular theme (without demo installation).
Go to Appearance → Themes → Add New.
Upload the zip file of the latest version of your current theme. For example, you can update the Twenty Twenty-Two theme by uploading a new copy downloaded from WordPress.org.
Click Replace active with uploaded when prompted.
Feel free to ask for support if it’s not clear!
8. Can I post an excel sheet with line and color on my post?
The only thing you may need to change is the top menu because the logo should be at the right but it’s not a big sense for UI/UX thought.
10. If some pages are in error 404
Check Permalink Settings, it should be "Post name". (here: /wp-admin/options-permalink.php)
11. How can I import WooCommerce "Shop".
You just need to install WooCommerce plugin, so Shop will be in Pages section.
12. Theme is missing the style.css stylesheet error
A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.
One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.
1. Installable WordPress file only. (below)
2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file. (below)
Please make sure you are uploading only the installable theme which is called NameOf Theme.zip. If you upload ALL these files you will receive an error.
Upload the Installable WordPress file admin area
Log in to your WordPress admin area.
Browse to Appearance > Themes.
Click on ‘Add New’.
Click ‘Upload’.
Browse and select the theme zip file to ‘Upload’.
Upload Via FTP
WordPress files can also be uploaded manually via FTP.
Upload the files to /wp-content/themes/ folder on your server.
Login to your WordPress admin area to change the theme.
If the header has a background, a fixed menu, or an additional info like a number or location, it can be set there: Appearance -> Customize
The menu at the top can be set there: Appearance -> Menus then use the Header Menu option to set it up.
Some features may not be available in a theme, so feel free to ask the support, we may add the requested feature in the next update.
14. Is your theme compatible with ShopEngine?
The theme is based on Elementor, and it fully supports WooCommerce, so yes, the theme should support extensions like ShopEngine also.
15. Adding Post Thumbnail or Featured Image in WordPress
To add a featured image in a WordPress post, simply edit or create a new blog post.
In the content editor, you’ll find the featured image tab in the right column.
You need to click on the ‘Set Featured Image’ area, and this will bring up the WordPress media uploader popup.
From here, you can upload an image from your computer or use an existing image from your media library. Once you select the image, simply click on the Set Featured Image button.
WordPress will now show a preview of the featured image in the right column. However, the actual featured image would look different depending on your WordPress theme.
You can now save or publish your post and preview it to see how the featured image will appear on your live website.
Depending on settings defined by your theme developer, your featured image will automatically appear with your posts.
16. Error 403 in Elementor - The Publish / Update Button Does Not Work
If during the installation of demo content you had this error:
Or after installation, you notice that some images are missing, you do not need to reinstall the demo content after this error. Here is a guide to fix this problem.
This is the widget area, go to Appearance -> Widgets then edit widgets as needed. If the theme has a background, it can also have other options to setup there: Appearance -> Customize
If the theme has a menu at the bottom it can be set there: Appearance -> Menus then use Footer Menu option to set it up.
This is the known problem with cache, so to fix it follow this:
1. Go to Essential Addons => Tools, click on Regenerate Assets button
2. Go to Elementor => Tools, click on Regenerate Files & Data button
3. If you have any other plugin for caching so clear that cache also
21. Does the theme support custom fonts? Can I use my own font?
Yes, you can choose any in Elementor Global settings to set globally or change only on a specific demo.
22. If you are going to use OpenSea
Go to your item page on OpenSea => click on Share icon => then click on Embed Item. You can put this code to the Elementor code module.
23. LiteSpeed Webserver
The admin notice "Unyson: Your website is hosted using the LiteSpeed web server. Please consult this article if you have problems backing up." indicates that your web hosting company uses the LiteSpeed web server. It seems that LiteSpeed encounters issues with all WordPress scheduled tasks that extend beyond a very short duration, including backup plugins.
You need to make changes to the files .htaccess and wp-config.php located in the root folder of your website:
1) .htaccess - add this line at the bottom:
RewriteRule .* - [E=noabort:1]
2) wp-config.php - add these values or replace old ones (if they are already exist):
define('DISABLE_WP_CRON', true);
define('ALTERNATE_WP_CRON', true);
24. Elementor stuck on loading
When Elementor is stuck on loading or settings of widgets are not loading most likely this is the cause of lack of memory.
There are two places you need to increase memory.
1. In the WP Config file, add this line: define('WP_MEMORY_LIMIT', '512M');
2. In your PHP settings change PHP.ini This can usually be done via Cpanel or by contacting your hosting provider. You should increase this setting to the maximum available.
25. How to fix Elementor stuck on the loading screen
We can't support third-party plugins but you can follow the official help guide of Elementor for this case:
You can use Elementor Pro or Mega Menu plugin to make a custom header and footer.
28. Where I can change "Lorem ipsum" preview text for each post?
This is the short description field, you can change it by editing the post content. If this field doesn’t shown by default on your current install then click on the top options for a post and on the checkbox with Short description option (Excerpt).
