Contents

1. Is the theme 100% supports Arabic RTL?

2. Some images are missing

3. If the demo looks broken

4. How can I import WooCommerce "Shop".

5. If you are going to use OpenSea

6. Is your theme compatible with ShopEngine?

7. How to edit the header

8. Got message "cURL error 60: SSL certificate problem: certificate has expired"

9. How to update the theme?

10. Does the theme support custom fonts? Can I use my own font?

11. Theme is missing the style.css stylesheet error

12. Does your theme support multilanguage?

13. Where I can change "Lorem ipsum" preview text for each post?

14. If some pages are in error 404

15. Error 403 in Elementor - The Publish / Update Button Does Not Work

16. Does the theme support Arabic from right to left RTL

17. Elementor stuck on loading

18. Can I post an excel sheet with line and color on my post?

19. Demo Installation error

20. How to fix Elementor stuck on the loading screen​

21. Custom header and footer

22. How to edit the footer

23. How can I import contact page and blog page of the theme?

1. Is the theme 100% supports Arabic RTL?

The only thing you may need to change is the top menu because the logo should be at the right but it’s not a big sense for UI/UX thought.

2. Some images are missing

Issues:

Solution:

If during the installation of demo content you had this error:

Or after installation, you notice that some images are missing, you do not need to reinstall the demo content after this error. Here is a guide to fix this problem.

1.Install the Regenerate Thumbnails plugin:
https://wordpress.org/plugins/regenerate-thumbnails/

2. In the Tools menu, the entry "image regeneration" will appear:

3. Click on the button marked on the screenshot:

At the end of the image regeneration process, thumbnails for all images will be restored.

3. If the demo looks broken

This is the known problem with cache, so to fix it follow this: 

1. Go to Essential Addons => Tools, click on Regenerate Assets button

2. Go to Elementor => Tools, click on Regenerate Files & Data button

3. If you have any other plugin for caching so clear that cache also

4. How can I import WooCommerce "Shop".

You just need to install WooCommerce plugin, so Shop will be in Pages section.

5. If you are going to use OpenSea

Go to your item page on OpenSea => click on Share icon => then click on Embed Item. You can put this code to the Elementor code module.                     


6. Is your theme compatible with ShopEngine?

The theme is based on Elementor, and it fully supports WooCommerce, so yes, the theme should support extensions like ShopEngine also.

7. How to edit the header

Go to Appearance => Customize => Header

If you need to change the header menu you are also change it in Menus section

8. Got message "cURL error 60: SSL certificate problem: certificate has expired"

You have to update your expired SSL certificate to fix it. SSL certificate is used for secure HTTPS connection to your site.

9. How to update the theme?

Just install the new version as regular theme (without demo installation). Feel free to ask for support if it’s not clear!

10. Does the theme support custom fonts? Can I use my own font?

Yes, you can choose any in Elementor Global settings to set globally or change only on a specific demo.

11. Theme is missing the style.css stylesheet error


A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.

One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.

1. Installable WordPress file only. (below)

2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file. (below)

Please make sure you are uploading only the installable theme which is called NameOf Theme.zip. If you upload ALL these files you will receive an error.

Upload the Installable WordPress file admin area

Upload Via FTP

12. Does your theme support multilanguage?

Yes, the theme supports multilanguage, you can use translation plugins like WPML, TranslatePress and others. For WPML the theme includes .pot file in the languages folder in the theme.

13. Where I can change "Lorem ipsum" preview text for each post?

This is the short description field, you can change it by editing the post content. If this field doesn’t shown by default on your current install then click on the top options for a post and on the checkbox with Short description option.

14. If some pages are in error 404

Check Permalink Settings, it should be "Post name". (here: /wp-admin/options-permalink.php)

15. Error 403 in Elementor - The Publish / Update Button Does Not Work

Check this guide: https://elementor.com/help/publish-update-button-not-work/

16. Does the theme support Arabic from right to left RTL

Hanio theme doesn’t support layouts for RTL but it supports translating.

17. Elementor stuck on loading

When Elementor is stuck on loading or settings of widgets are not loading most likely this is the cause of lack of memory. 

There are two places you need to increase memory. 

1. In the WP Config file, add this line:
define('WP_MEMORY_LIMIT', '512M');

2. In your PHP settings change PHP.ini 
This can usually be done via Cpanel or by contacting your hosting provider.
You should increase this setting to the maximum available.

18. Can I post an excel sheet with line and color on my post?

You can embed the sheet (and any docs) in a post via Embed Any Document plugin https://wordpress.org/plugins/embed-any-document/ or with any similar plugin of which there are plenty in the WordPress library e.g. https://wordpress.org/plugins/search/embed+sheet/ or https://wordpress.org/plugins/search/embed+excel/

19. Demo Installation error

Some recommended hosting providers:

Plan B

If the previous step didn't help, we recommend using a freelance service to install the WordPress theme:

Trusted developers will help you with this task.

Plan C

You can try to install the demo locally and then deploy it to a live website. For example, you can use Localwp tool to create a local WordPress website (it works on your device) and then move it via All in One WP Migration plugin to a live website on the internet.

Plan D [Pro]

Increase PHP Memory Limit to 256 or 512MB or greater.

[Step 1]: Find the wp-config.php file at the root of the site then Edit.

Note: Always make a backup copy of the files before editing them.

[Step 2]: Search for the line that says “That’s all, stop editing! Happy blogging” and paste the following code right above it (or change it if it is already here).

define( 'WP_MEMORY_LIMIT', '256M' );

This sets your default PHP memory limit to 256MB.


[Step 3]: Save the changes. Then try to install the demo again.

20. How to fix Elementor stuck on the loading screen​

We can't support third-party plugins but you can follow the official help guide of Elementor for this case:

https://elementor.com/help/elementor-not-loading/

21. Custom header and footer

You can use Elementor Pro or Mega Menu plugin to make a custom header and footer.

22. How to edit the footer

Go to Appearance => Widgets and edit Footer sections
You can also use Classic Widget Editor (not current block editor) by installing https://wordpress.org/plugins/classic-widgets/ plugin.

23. How can I import contact page and blog page of the theme?

On Import Demo Data page click on Inner Pages section to see the list of Contact Pages. Look screenshot: https://peerduck.com/wp-content/uploads/2022/01/contactpage.png