Contents

1. Some images are missing

2. How can I import WooCommerce "Shop".

3. Is the theme 100% supports Arabic RTL?

4. If some pages are in error 404

5. Where I can change "Lorem ipsum" preview text for each post?

6. Demo Installation error

7. If the demo looks broken

8. How to update the theme?

9. How can I import contact page and blog page of the theme?

10. How to create and manage menus?

11. How to fix Elementor stuck on the loading screen​

12. Theme is missing the style.css stylesheet error

13. How to edit the footer?

14. Got message "cURL error 60: SSL certificate problem: certificate has expired"

15. Is your theme compatible with ShopEngine?

16. Can I post an excel sheet with line and color on my post?

17. Widgets looks not as in a theme

18. Does the theme support custom fonts? Can I use my own font?

19. Does the theme support Arabic from right to left RTL

20. How to edit the header?

21. LiteSpeed Webserver

22. Does your theme support multilanguage?

23. Custom header and footer

24. Error 403 in Elementor - The Publish / Update Button Does Not Work

25. If you are going to use OpenSea

26. Adding Post Thumbnail or Featured Image in WordPress

27. Elementor stuck on loading

28. SVG logo

1. Some images are missing

Issues:

Solution:

If during the installation of demo content you had this error:

Or after installation, you notice that some images are missing, you do not need to reinstall the demo content after this error. Here is a guide to fix this problem.

1.Install the Regenerate Thumbnails plugin:
https://wordpress.org/plugins/regenerate-thumbnails/

2. In the Tools menu, the entry "image regeneration" will appear:

3. Click on the button marked on the screenshot:

At the end of the image regeneration process, thumbnails for all images will be restored.

2. How can I import WooCommerce "Shop".

You just need to install WooCommerce plugin, so Shop will be in Pages section.

3. Is the theme 100% supports Arabic RTL?

The only thing you may need to change is the top menu because the logo should be at the right but it’s not a big sense for UI/UX thought.

4. If some pages are in error 404

Check Permalink Settings, it should be "Post name". (here: /wp-admin/options-permalink.php)

5. Where I can change "Lorem ipsum" preview text for each post?

This is the short description field, you can change it by editing the post content. If this field doesn’t shown by default on your current install then click on the top options for a post and on the checkbox with Short description option (Excerpt).

Enabling:

Editing:

6. Demo Installation error

Option A - Quick fixes

Option B - Check hosting configuration

We don't recommend using shared hosting plans. There are some hosting providers we recommend:

Option C - Local installation

You can try install the demo locally then push it to your live website. For example, use Localwp to create a local WordPress website (it's free and works on your device) and then move it via All in One WP Migration plugin to your website on the internet.

Option D - Maximum execution time, some images are missing

If some images are missing after the demo installed or it shows maximum execution time notice please check the guide: https://peerduck.ticksy.com/article/18591/

Option E - Freelance

If the previous steps didn't help, we recommend using a freelance service to install the demo content:

Option F - Memory limit

Increase PHP Memory Limit to 256 or 512MB or greater.

[Step 1]: Find the wp-config.php file at the root of the site then Edit.

Note: Always make a backup copy of the files before editing them.

[Step 2]: Search for the line that says “That’s all, stop editing! Happy blogging” and paste the following code right above it (or change it if it is already here).

define( 'WP_MEMORY_LIMIT', '256M' );

This sets your default PHP memory limit to 256MB.

[Step 3]: Save changes. Then try install the demo again.


The second way to install the demo content

The most of themes usually have the alternative way to install the demo content (only Hanio and Wavio doesn't). Please visit Alternative Demo Installation guide page to install the demo. Thank you!


7. If the demo looks broken

This is the known problem with cache, so to fix it follow this: 

1. Go to Essential Addons => Tools, click on Regenerate Assets button

2. Go to Elementor => Tools, click on Regenerate Files & Data button

3. If you have any other plugin for caching so clear that cache also

8. How to update the theme?

Just install the new version as regular theme (without demo installation). Feel free to ask for support if it’s not clear!

9. How can I import contact page and blog page of the theme?

On Import Demo Data page click on Inner Pages section to see the list of Contact Pages. Look screenshot: https://peerduck.com/wp-content/uploads/2022/01/contactpage.png

10. How to create and manage menus?

How to create a menu:

How to add links to a menu:

Check more info there: https://wordpress.com/support/menus/

11. How to fix Elementor stuck on the loading screen​

We can't support third-party plugins but you can follow the official help guide of Elementor for this case:

https://elementor.com/help/elementor-not-loading/

12. Theme is missing the style.css stylesheet error

A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.

One of the reasons you may receive this error is if you have uploaded the incorrect file. You have 2 options for downloading your theme.

1. Installable WordPress file only. (below)

2. All files and documentation (full zip folder). You will need to extract and locate the installable WordPress file. (below)

Please make sure you are uploading only the installable theme which is called NameOf Theme.zip. If you upload ALL these files you will receive an error.

Upload the Installable WordPress file admin area

Upload Via FTP

13. How to edit the footer?

This is the widget area, go to Appearance -> Widgets then edit widgets as needed. If the theme has a background, it can also have other options to setup there: Appearance -> Customize

If the theme has a menu at the bottom it can be set there: Appearance -> Menus then use Footer Menu option to set it up.

You can also use the Classic Widget Editor (not the current block editor) by installing the Classic Widgets plugin: https://wordpress.org/plugins/classic-widgets/ 

14. Got message "cURL error 60: SSL certificate problem: certificate has expired"

You have to update your expired SSL certificate to fix it. SSL certificate is used for secure HTTPS connection to your site.

15. Is your theme compatible with ShopEngine?

The theme is based on Elementor, and it fully supports WooCommerce, so yes, the theme should support extensions like ShopEngine also.

16. Can I post an excel sheet with line and color on my post?

You can embed the sheet (and any docs) in a post via Embed Any Document plugin https://wordpress.org/plugins/embed-any-document/ or with any similar plugin of which there are plenty in the WordPress library e.g. https://wordpress.org/plugins/search/embed+sheet/ or https://wordpress.org/plugins/search/embed+excel/

17. Widgets looks not as in a theme

There are two types of widgets: those from WordPress and from block editor (Gutenberg), the theme widgets are from classic WordPress, so you need to install the classic widgets plugin to use them. 

18. Does the theme support custom fonts? Can I use my own font?

Yes, you can choose any in Elementor Global settings to set globally or change only on a specific demo.

19. Does the theme support Arabic from right to left RTL

Hanio theme doesn’t support layouts for RTL but it supports translating.

20. How to edit the header?

Some features may not be available in a theme, so feel free to ask the support, we may add the requested feature in the next update.

21. LiteSpeed Webserver

The admin notice "Unyson: Your website is hosted using the LiteSpeed web server. Please consult this article if you have problems backing up." indicates that your web hosting company uses the LiteSpeed web server. It seems that LiteSpeed encounters issues with all WordPress scheduled tasks that extend beyond a very short duration, including backup plugins.

You need to make changes to the files .htaccess and wp-config.php located in the root folder of your website:

1) .htaccess  - add this line at the bottom:

RewriteRule .* - [E=noabort:1]

2) wp-config.php  - add these values or replace old ones (if they are already exist):

define('DISABLE_WP_CRON', true); 

define('ALTERNATE_WP_CRON', true);

22. Does your theme support multilanguage?

Yes, the theme supports multilanguage, you can use translation plugins like WPML, TranslatePress and others. For WPML the theme includes .pot file in the languages folder in the theme.

23. Custom header and footer

You can use Elementor Pro or Mega Menu plugin to make a custom header and footer.

24. Error 403 in Elementor - The Publish / Update Button Does Not Work

Check this guide: https://elementor.com/help/publish-update-button-not-work/

25. If you are going to use OpenSea

Go to your item page on OpenSea => click on Share icon => then click on Embed Item. You can put this code to the Elementor code module.                     


26. Adding Post Thumbnail or Featured Image in WordPress

To add a featured image in a WordPress post, simply edit or create a new blog post.

In the content editor, you’ll find the featured image tab in the right column.


You need to click on the ‘Set Featured Image’ area, and this will bring up the WordPress media uploader popup.

From here, you can upload an image from your computer or use an existing image from your media library. Once you select the image, simply click on the Set Featured Image button.

WordPress will now show a preview of the featured image in the right column. However, the actual featured image would look different depending on your WordPress theme.

You can now save or publish your post and preview it to see how the featured image will appear on your live website.

Depending on settings defined by your theme developer, your featured image will automatically appear with your posts.


27. Elementor stuck on loading

When Elementor is stuck on loading or settings of widgets are not loading most likely this is the cause of lack of memory. 

There are two places you need to increase memory. 

1. In the WP Config file, add this line:
define('WP_MEMORY_LIMIT', '512M');

2. In your PHP settings change PHP.ini 
This can usually be done via Cpanel or by contacting your hosting provider.
You should increase this setting to the maximum available.

28. SVG logo

Please check this article: https://www.wpbeginner.com/wp-tutorials/how-to-add-svg-in-wordpress/